Questions about volunteering? Read below for answers to our most frequently asked questions.

General        On-Site      Other

General

Where are you located?

We are at 901 North Milton Avenue, in East Baltimore City, east of Hopkins Medical School and the Northeast Market. Our large, red-brick building takes up the entire block on Milton between Ashland Avenue and Eager Street. Our weekday business hours (8 am to 4pm) entrance is at the middle doors of the building; our weekend (Thursday, 9am to 2pm) and off hour entrance (5pm to 8pm) is on the corner of Milton and Ashland.

Can I get there on public transportation?

The MTA bus routes #35 and #13 drops you within 3 blocks of our building, at Monument and Milton. You could also take the Metro to the Hopkins stop and then take any east-bound bus on Monument, getting off at Milton and walk three blocks north, or walk approximately 10 blocks from the Metro station to us.

Where can we park?

There is free street parking on all the streets around our building, as well as in the gravel lot just across from the building.

If I’m sick, may I still come to volunteer?

If you are actively sick with a cold, flu, or other illness, we ask that you do not come in. Many of our clients have compromised immune systems, and it is of utmost importance we do not take any health risks. With advance notice, we may be able to find another task for you to do, but can’t guarantee that. Thank you for keeping our clients in mind.

What if I need to cancel?

We understand that things come up. To cancel a shift, please log-in to your VolunteerHub account and cancel the shift on-line, if possible no later than 24 hours before your scheduled shift. This helps greatly with our planning and work assignment processes.

If am emergency arises on the day of your scheduled shift, please call us at 410.327.3420 x 31 or or e-mail our Volunteer Services office to be sure we know that you won’t be coming.

If you need to cancel on a weekend or after hours, please call 443.904.3313.

On-Site

Where should I stow my personal valuables while I’m volunteering?

We recommend that you limit bringing personal valuable items with you when you volunteer. If you do, we have lockers available and will lend you a padlock while you’re here. We ask that volunteer groups share lockers when they visit due to a limited number of available lockers.

Moveable Feast is not responsible for lost or stolen items.

What’s the dress code for volunteers?

That depends on your volunteer role:

  • Office and Client Services volunteers should come in business casual attire.
  • Garden volunteers should wear clothes that can get dirty, sturdy shoes or work boots, and protection from the elements (sun screen, hat, sunglasses, etc.)
  • Kitchen volunteers should be in attire that aligns with our safety policies:
    • Long pants only (no dresses or shorts)
    • No open-toed shoes (such as sandals or flip-flops)
    • No sleeveless shirts or tank tops (tee-shirts and short sleeves are fine)
    • No dangly jewelry such as bracelets, long earrings or necklaces
    • Kitchen volunteers must wear hairnets that we provide
    • Maintain good personal hygiene (ex: wearing deodorant, washed hair, clean clothing, etc.)

Can I use my cell phone while in the kitchen?

You may keep your cell phones on you, but please be considerate of kitchen sanitation and safety. Make or take your cell phone calls or text messages outside of the kitchen.

Can we take pictures or video while volunteering?

Snapping photos in the kitchen of your group volunteering is part of the fun! Please do not photograph anyone, including staff, unless they have explicitly agreed to be in your photo. We encourage you to post your images to your social media sites, tag Moveable Feast and include our hashtag #mfeastbmore.

The same guidelines apply to videography.

Videotaping requires advance permission from the lead kitchen staff and will depend on what projects are taking place in the kitchen at the time.

Can I bring lunch?

We have a full break room and encourage individual and group volunteers to bring snacks/lunch! Label your food and stow them in our shared staff/volunteer refrigerator. We do ask that you help keep our facilities clean by tidying up after you are finished with your break.

Other

Do you keep a record of my service hours?

Yes, we do – actually, you do, through your shift sign-ups on VolunteerHub. You can view your volunteer history and pull documentation of your hours through your VolunteerHub account.

Can I bring my children?

The minimum volunteer age is 14 years old for the kitchen, with the accompaniment of a parent/guardian who will volunteer alongside and supervise the youth. Each youth volunteer must have a waiver signed by a parent/guardian prior to arrival (if parent/guardian is not present).

For volunteer groups that include youth aged 14-17 years old, the group must be accompanied by one adult supervisor per each five youth and those adults must volunteer alongside and supervise the youth.

For youth younger than 14, please contact Angie Elliott in Volunteer Services to learn about additional opportunities.

Can I bring my organization/group?

Moveable Feast loves hosting groups! Our kitchen can accommodate up to 20 volunteers at a time, with shifts available every day of the week. Our garden can accommodate up to 5 volunteers at a time, with shifts on Tuesday and Thursday mornings. On occasion, we can offer group delivery driving, as long as volunteers travel in pairs. If your group would like to volunteer, please contact our Volunteer Services Manager, Angie Elliott, or visit our Group Volunteer page.

I live in the county but want to be a delivery driver; are there delivery routes available for me?

Yes! Moveable Feast delivers to Baltimore City and the 5 surrounding counties that touch Baltimore City which includes: Anne Arundel, Baltimore, Carroll, Harford, Howard, and all 9 counties on the Eastern Shore. We will do our best to create routes that fit your schedule, though we may not always be able to accommodate. To learn more, please visit our Delivery Drivers page.

Can we donate food or baked goods to Moveable Feast?

At this time we are not accepting any baked goods made at home, only those made here in our kitchen. To view more information about our food donation guidelines, please click the link below:

Food Donation Guidelines 2016

How else can we support Moveable Feast?

Thank you for asking this question! We raise all our own funds and every dollar donated helps provide medically tailored, healthy meals to our clients living with HIV/AIDS and other life-challenging illnesses. To donate directly click Here.

You can also become a fundraiser by participating in one of our Special Events!

Have a question not answered above? Contact Angie Elliott, Volunteer Services Manager, for more information.

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